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How to connect your cPanel email account to Gmail

The email clients that come with cPanel are pretty awful, in my opinion.

If you read my post about cPanel you will know that you can create new email accounts in cPanel with email addresses that use your domain name. So for example, my email address is holly[at]hollypryce.com, and I set this up through cPanel.

cPanel also comes with a number of email clients that you can use to manage your email; Horde, Roundcube and SquirrelMail. But as I say, they’re pretty awful! Their designs are very old school, and they’re not as easy to use as other email clients, such as Gmail and Outlook.

But the good news is it is possible to connect your cPanel email account to Gmail so that you can send and receive email via Gmail.

In this post I’ll show you how to connect your cPanel email account to Gmail.


1 | Set up your email account in cPanel

First things first, you will need to set up an email account in cPanel.

If you already have one set up that you want to connect to Gmail, great! Ignore this step and proceed to step 2.

If you don’t already have an email account set up in cPanel, log in to your cPanel account and look for the Email Accounts icon under the Email heading. It looks like this:

cPanel Email Accounts | HollyPryce.com

Click on this icon to be taken to the Email Accounts page. On this page you will see a number of tabs at the top of the page. To create a new email account, click on the Add Email Account tab. Here you will see a form. You will need to fill this in with your desired email address, password and mailbox quota (i.e. storage space).

cPanel add an email account | HollyPryce.com

Once you’ve filled in this form, click Create Account. And that’s it; you have a new email account!

Now click on the Email Accounts tab. Here you will see the email account you’ve just set up.

If you want to view your email account, click on Access Webmail.

cPanel access webmail | HollyPryce.com

On the next page you will see the webmail applications that come with cPanel. If you click on one of these options you will be taken to your inbox. I’m sure you’ll realise why I dislike these email clients!

Webmail clients in cPanel | HollyPryce.com

2 | Find your email configuration details

After setting up your email account you will need to locate your email configuration details. To do this, head back to the Email Account tab and click on Connect Devices then click Set Up Mail Client.

cPanel set up mail client | HollyPryce.com

This will take you to a new page, and on this page scroll down until you find a section called Mail Client Manual Settings. It looks like this:

Mail client settings in cPanel | HollyPryce.com

In the blue box you’ll see the secure SSL/TLS settings, and in the yellow box you will see the Non-SSL settings. For this tutorial we will be focusing on the settings in the blue box as SSL is more secure.

The details here are going to be very important in the for the rest of this process, so make sure you keep this page open in a tab for future reference.

3 | Connect to Gmail

Now you need to decided whether you want to connect your cPanel email account to an existing Gmail account that you own, or whether you’d like to set up a new Gmail account specifically for this email account.

If you do decided to set up a new Gmail account specifically to receive and send emails using your new email address, you will need to set up a Gmail account with a brand new Gmail email address. You don’t have to use this new email address if you don’t want; you can just use this account specifically for your cPanel email. You can set up a new Gmail account here.

Once you have signed in to Gmail, or created a new account, click on the cog button and click Settings.

Settings in Gmail | HollyPryce.com

On the Settings page, click on the Accounts and Import tab, look for the Check mail from other accounts option. Click the Add a mail account link next to this.

How to add a new email account to Gmail | HollyPryce.com

A small yellow pop up window will appear.

Firstly, enter the email address associated with the account that you want to add to your Gmail account. Then click Next.

How to add a new email account to Gmail | HollyPryce.com

Next, you will need to choose whether you want to link accounts with Gmailify, or whether you want to import emails from another account.

As you can see in the image below, I’m unable to select Gmailify as its not available with my provider, but that doesn’t matter because we’re going to choose the second option instead: Import emails from my other account (POP3). Then click Next.

How to add a new email account to Gmail | HollyPryce.com

On the next page we need to add in some of our email account details. To find these details, you will need to look back at the tab where you have your email configuration details.

Your username is usually just your email address, and your password is the password you created when you set up this email account. Your POP Server is the incoming server and the Port is the POP3 Port.

How to add a new email account to Gmail | HollyPryce.com

This is what it will look like once you add your details to the form:

How to add a new email account to Gmail | HollyPryce.com

Make sure you tick the box next to Always use a secure connection (SSL) when retrieving mail.

If you choose to label incoming messages then there will just be a little label next to each email in your inbox that has come from this address. If you choose to acheive incoming messages then they won’t appear in your inbox. Personally, I choose not to tick this box as I want to see the emails in my inbox.

When you have finished entering your details, click Add Account.

If all of your details are correct you will be taken to the next page. Here you will be asked whether or not you want to be able to send mail using your cPanel email address from your Gmail account, as well as receiving emails. Choose Yes and then click Next.

How to add a new email account to Gmail | HollyPryce.com

On the next page, enter your name. This name will be associated with any emails you send via Gmail using this address. When you’re done, click Next Step.

How to add a new email account to Gmail | HollyPryce.com

On the next page you will need to enter some more details about your email account. Again, return to the tab where you have all of your mail client settings.

This time you will need to look at the Outgoing Server details. Your SMTP server is usually your website URL, and your port is the SMTP Port shown in the diagram below. Your username is just your email address and your password is the password you created when you set up your email account.

How to add a new email account to Gmail | HollyPryce.com

This is what it will look like once you add your details to the form:

How to add a new email account to Gmail | HollyPryce.com

Make sure you choose Secured connection using SSL and then click Add Account.

Finally, a confirmation code will be sent to your email address (the one you are adding to your Gmail account – so you will need to access it via cPanel webmail). Once you receive the email, find the code and enter it here. Then click Verify.

How to add a new email account to Gmail | HollyPryce.com

If you have entered the correct code, the pop up window will close. This means the process of connecting your cPanel email account has worked!

Now when you go into settings and look at the Accounts and Import tab you will see that your email account has been connected and you can send mail and check mail from your cPanel email account.

How to add a new email account to Gmail | HollyPryce.com

I recommend that you send an email to your cPanel email account to make sure that you are receiving emails as expected, and also reply using your cPanel email address.

It’s not uncommon for the emails from your cPanel account to end up in your spam folder, but as you mark emails from your cPanel email account as not spam, Gmail will learn and start to put these emails straight in to your inbox.

When you compose a new email, you’ll notice a drop down arrow next to the From email address. Click on this to change the email address that you want to send your message from.

Choosing an email address in Gmail | HollyPryce.com

4 | Authenticate your email address

This step is optional but highly recommended.

When you send an email using your cPanel email address the recipient of the email may see a warming that says that the email isn’t authenticated.

In Gmail, unauthenticated emails display a question mark icon that looks like this:

Non-verified email address in Gmail | HollyPryce.com

If the recipient hovers over this it will say something like “Gmail could not verify that {INSERT DOMAIN NAME} actually sent this message (and not a spammer).”. Obviously, that doesn’t look very professional.

The good news is that you can verify and authenticate your email address via cPanel. So start by heading back to your email account, and look for the Authentication icon under the Email heading. Click on this.

cPanel email authentication | HollyPryce.com

This will take you to a page that looks like this. There are two ways of authenticating your email address; using DKIM or using SPF. Gmail recommends you use DKIM, so underneath the DKIM title, click Enable.

cPanel email authentication | HollyPryce.com

After you enable DKIM you may see a couple of warnings on this page saying that your domain could not be authenticated. Don’t worry; these messages usually disappear after a couple of hours and your email will be authenticated.

However, if those messages don’t disappear, it might be worth contacting your hosting provider.

After your email has been authenticated, when you send an email the recipient will no longer see that scary question mark icon in Gmail, and instead they will see your profile photo, if you have set one up.

Gmail profile photos | HollyPryce.com

5 | Assign an profile photo to your email address

This step is optional. 

As previously mentioned, after you authenticated your email the question mark icon that displays next to your details in Gmail will change to display your profile photo. But if you haven’t assigned an profile photo to your email address then you will just see the generic icon.

In order to change this icon in Gmail to display an icon of your choice, you will need to set up a new Google Account using your cPanel email address.

To do this, head over to Google Account sign up page. Fill in your name and then instead of entering a new email address click Use my current email address instead. Then enter the cPanel email address you have connected to your Gmail account, and choose a password. When you’re done, click Next.

Create a Google Account | HollyPryce.com

A verification code will be sent to the email address you have just entered, and you will need to enter this code to complete your account set up.

When you have finished setting on your account, click on the default profile photo in the top right hand corner of the screen. This will open a little pop up. Here, click on the large version of the default profile photo and then select the image you wish to use as your profile photo.

Google Account | HollyPryce.com

After choosing your image and cropping it, click Set as profile photo.

Gmail profile photo | HollyPryce.com

Now when you send an email to another Gmail account using your cPanel email address, the recipient will see your profile photo:

Gmail profile photo | HollyPryce.com


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Did you know there’s an add-on for Gmail called Boomerang which allows you to schedule your emails? Find out more about Boomerang and how to set it up in this post.

How to connect your cPanel email account to Gmail | HollyPryce.com


Comments

  1. […] You will then be prompted to pick a webmail client. I have to admit, the email clients provided by cPanel are pretty horrific! But the good news is you can connect your cPanel email account to other email clients. For example, I have my account connected to Gmail so I can send and receive emails via Gmail. If you want to know how to set this up, check out this post. […]

  2. […] love its design and simplicity. Best of all I can connect my cPanel email account to my Gmail account so that I don’t have to use those awful cPanel webmail […]

  3. Jasmine King says:

    This was AMAZING! I called my provider and they were little help but this article helped me set up my email so quickly. Thank you for all your hard work on it and including pictures! SEO must be amazing because your article was one of the first ones that popped up! Thanks again!

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